Industries We Serve

eCommerce & Retail

Order tracking, returns, refunds, and product questions across phone, chat, and email.

SaaS & Tech

Tier‑0/Tier‑1 issue resolution, account support, and ticket triage for fast‑moving software teams.

Healthcare & Telemedicine

Appointment setting, patient intake coordination, and after‑hours coverage (non‑clinical).

Telecom & Utilities

Billing inquiries, plan changes, outage updates, and proactive customer notifications.

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