Stop letting missed calls become your competitor's booked jobs.
A pest control answering service run by trained people, not an AI robot. During your agreed coverage we answer in your company's name, qualify the pest issue and book eligible jobs by your rules.
20 minutes. No contract. We map where jobs are leaking today.
A trained representative picks up — a real person, not a bot.
Illustrative sample call flow — not a customer testimonial or performance claim.
In pest control, a missed call is often a lost customer
Pest problems feel urgent. A wasp nest by the front door, mice in the walls, ants across the counter — the caller wants it dealt with today, not after a callback. When the first company doesn’t answer, many callers simply ring the next one rather than wait or leave a voicemail.
You know the pattern. You are mid-treatment, driving between stops, or the office is already stretched, and the phone just rings. Nothing about that is a failure of effort; it is what happens when the people who do the work are also the people expected to answer.
Callvix covers that gap during your agreed coverage hours. A trained person answers in your company’s name, qualifies the pest issue, and books the job or escalates it by the rules you set — so the caller gets a person rather than a voicemail, and you get the job rather than your competitor.
If you want to put a number on it, our guide to what missed calls really cost walks through the arithmetic using your own booking rate and job value rather than an industry average.
Your phone, handled like an in-house office
During your agreed coverage, calls are answered using your company name, following your coverage areas, pricing, and rules — so the experience matches your own front office.
Live call answering
New and existing customers, answered promptly and professionally in your business name — the way your own office would.
Qualify & book the job
We identify the pest issue, confirm the service area, and book the appointment straight onto your calendar — by your rules.
After-hours & overflow
Evenings, weekends, and the calls that pile up while you're busy — covered with the same standards as a 9-to-5 call. Here is how to plan after-hours coverage and escalation.
Trained specialists who know pest control — before they ever answer in your name
We work with pest control companies and nobody else. That focus means our agents already speak the language: ants vs. carpenter ants, one-time vs. quarterly, WDO inspections, "is it safe for my dog?"
Your services, service areas, pricing, and booking rules — learned up front
Urgent issues recognized and escalated the way you'd want
Booking and call details shared with your team by the method agreed at setup; direct CRM entry is the $99/mo add-on
From first call to booked job, in five steps
A consistent, professional experience on the calls we handle — no matter who's on shift.
See it in detailAnswered as your business
Every call opens with your company name and greeting.
Identify the pest issue
We confirm the service type, urgency, and location.
Qualify & capture details
Customer information and notes captured accurately on every call.
Book or escalate
Appointments booked on your calendar; urgent calls escalated by your rules.
You get a clean summary
Clear notes and outcomes — you always know what happened.
Callvix costs $399 a month plus a flat $2.99 per call — not per minute
Callvix charges U.S. pest control companies a $399 monthly base, a flat $2.99 for each inbound call answered and $0.99 for each outbound follow-up placed, as of October 2026. The per-call rate is fixed rather than metered by the minute, so a long, difficult call costs the same as a quick one. Your total rises with call volume and with any add-ons you choose.
The $399 base covers live answering and booking Monday to Friday, 9am–6pm your local time. Flat per call, not per minute. Month-to-month, with no long-term contract.
Optional add-ons, priced separately
| Add-on | Price | What it covers |
|---|---|---|
| After-Hours Coverage | $199/month | Live call handling in the evening, after your standard business hours close. |
| Weekend Coverage | $149/month | Saturday and Sunday live answering on your weekend availability. |
| CRM Management | $99/month | A Callvix representative enters call notes and booking details directly into the system your office already runs, working in your own account using access you grant and can revoke. This is a person working in your system, not a native integration or data sync. |
Turn add-ons on for peak season and off afterwards; there is no penalty either way. Without the CRM Management add-on, booking and call details reach your team by the method agreed during setup.
Works with the tools your office already runs on
Callvix representatives work inside the system your office already runs. With the CRM Management add-on they enter call notes and booking details in your own account, using access you grant and can revoke. There is no native integration and no data sync.
Use something else? We adapt to your workflow on the discovery call. Software names and trademarks belong to their respective owners; no partnership or native integration is implied.
Straight answers for pest control owners
- How much does a pest control answering service cost in 2026? PricingPer-minute and per-call billing — and how to compare them at your own call volume.
- AI answering service for pest control vs. human: which is better? Human vs AIHow AI and trained human answering compare on cost, coverage, urgency and booking — and how to test both on your own calls.
- What missed calls really cost a pest control business Lead captureThe math behind every unanswered ring — and how many jobs you're likely losing.
Ready to stop losing pest control jobs to voicemail?
Book a free 20-minute discovery call. We'll map your current call flow and show you exactly how Callvix fits — no contract, no pressure.