Inbound Customer Support
English‑proficient agents handling calls, email and chat with empathy and efficiency — from Cairo to your customers worldwide.
What We Handle
- General inquiries, order status, billing questions
- Email & chat response with SLA targets
- Tier‑0/Tier‑1 troubleshooting and FAQs
- After‑hours & weekend coverage (24/7 available)
Why CALLVIX
- Affordable Cairo‑based teams with strong English
- Fast onboarding and brand‑aligned scripts
- Scalable headcount (start from 3 agents)
- Clear reporting: volumes, AHT, CSAT