7‑Day Pilot Available • Start from 3–10 agents • US / UK / AU coverage

Outsourced Call Center Excellence from Cairo

Affordable, English‑proficient agents delivering inbound, outbound, and Tier 1 technical support for global businesses.

48h
Onboarding
Tier 1
Tech Support
Inbound/Outbound
All Channels
Scalable
3–100+ Agents

Our Services

Inbound Customer Support

Calls, chats, and emails handled with empathy and efficiency — representing your brand flawlessly.

Technical Support (Tier 1)

Fast resolution for common issues with clear escalation paths to your internal team.

Flexible & Scalable Teams

Scale up or down quickly to match seasonal demand with dedicated, trained agents.

Outbound & Lead Generation

Appointment setting, lead qualification, surveys, and upsells to help grow your revenue.

Why Egypt?

Cost Advantage
Operate at a fraction of Western costs without compromising quality.
Time‑zone Fit
Cairo bridges U.S., European and Asian time zones for smooth coverage.
Rapid Onboarding
Vetted agents ramp quickly on your tools and workflows.

How We Work

1

Scoping Call

We confirm channels, volumes, hours and KPIs — typically a 20‑minute session.

2

Pilot Week

7‑day pilot to validate scripts, QA and reporting. Adjust quickly based on findings.

3

Scale

Ramp 3–10 agents and beyond with a clear training plan and weekly performance reviews.

Pricing

Per Agent / Month

From $1,200
Ideal for dedicated support teams with predictable demand.

Hourly

$9–$12 / hr
Flexible for variable call volumes and project-based work.

Pilot

7‑Day Trial
Test our service risk‑free and experience our responsiveness.
Ready to talk? Start with a free proposal — scoped to your volumes, hours and budget.
Request Proposal

Get in Touch

Email us at contact@callvixsolutions.com or send a message below.

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