Our English-first agents speak with neutral accents, operate on a GMT+2 time zone and provide 24/7 coverage. Enjoy up to 60% savings on labour while delivering exceptional customer experiences across the US, UK and Australia.
Request a proposalChoose the support you need now — scale channels and teams as you grow.
Phone, email & live chat handled by friendly experts with SLA-driven performance.
Tier 1 / 1.5 troubleshooting, knowledge base management and ticket triage.
Lead qualification, appointment setting and CRM hygiene handled by pros.
Ramp 3–50+ agents quickly with structured training, QA and performance reviews.
Egypt combines exceptional talent, cost efficiency and strategic location to make your support program a success.
Save over half your support costs versus Europe or North America thanks to Egypt’s competitive salaries.
Egyptian agents speak clear, neutral English and multiple languages, ensuring a seamless experience.
Strategic time zone overlap with Europe and extended coverage for US & AU customers.
Egypt’s outsourcing sector is backed by government incentives, robust infrastructure and strong data protection laws.
Our flexible teams support a wide range of sectors — feel free to ask if yours isn’t listed.
Pre/post-purchase support, returns, WISMO and review management.
User onboarding, subscription questions and Tier 1 support.
Non-PHI account support, KYC, disputes and transaction guidance.
Bookings, changes, cancellations and loyalty program management.
Lead management, tenant and vendor calls, dispatch & follow-ups.
Tracking, exceptions, proof of delivery and customer notifications.
Admissions, student onboarding and learner success support.
Generic business services including legal, consulting and marketing firms.
From your first call to going live, we guide you through each step so you can focus on growth.
We discuss your goals, scope and channels to ensure our support matches your needs.
We craft a tailored solution including pricing, staffing and success metrics.
We recruit, train and immerse your agents in your brand and processes.
We launch your program, monitor KPIs and refine performance through QA reviews.
No hidden fees. Tailor your plan to your needs and pay only for productive hours.
Starting at $8–$12 per agent hour
Contact us today and experience the Callvix difference.
Tell us what you’re looking for and we’ll send a customised proposal.
